Let's take the first step together

Picking up the phone can feel like the hardest part — so here's exactly what happens. When you call (614) 245-9649 or send the form, a caring coordinator answers. There's no script to get through and no test to pass. They'll simply listen, ask a few gentle questions to understand your situation, and answer anything you want to know. You're never required to give your full name, and you can stop or take a break at any point.

If you'd like, the coordinator can verify your insurance benefits at no cost and explain in plain language what your plan covers — including Ohio Medicaid and most major carriers. If you're uninsured, they'll walk you through payment options, sliding-scale programs, and ways you may qualify for coverage. The goal is to remove the unknowns so cost never becomes the reason you wait.

Only when you're ready, they'll match you with a licensed, vetted Ohio treatment provider that fits your needs and help arrange the practical next steps — when to arrive, what to bring, and how to get there. From the first hello to the day you start care, you stay in control of every decision. There's never any pressure, obligation, or judgment.

Calling on behalf of someone you love? You're welcome here too. We talk with worried parents, partners, and friends every day, and we can help you understand the options and how to approach the conversation. Reaching out first, even before your loved one is ready, is one of the most caring things you can do.

Your privacy matters to us. Before reaching out, you can review our Privacy Policy and Terms of Use to understand how your information is handled.