Privacy Policy | OhioFentanylDetox.com

Privacy Policy

Your privacy comes first

Reaching out for help takes courage. We treat the information you share with the confidentiality it deserves — and we never sell it.

Last updated: June 23, 2026

OhioFentanylDetox.com ("we," "us," or "our") is a free, confidential referral and information service operated by The Promise Digital LLC. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using this site or submitting a form, you agree to the practices described here.

Information we collect

We only collect what we need to help connect you with care:

  • Information you give us. When you fill out a contact or self-assessment form, or call us, you may share details such as your name, phone number, email address, the best time to reach you, insurance information, and a description of your situation. You can choose how much to share — some fields are optional, and you may reach out without giving your full name.
  • Self-assessment responses. If you complete a quiz or assessment, your answers may be submitted along with your contact request so a coordinator can better understand how to help.
  • Automatic information. Like most websites, our hosting provider may log basic technical data such as your IP address, browser type, and the pages you visit. This is used for security and to keep the site running.

We do not knowingly collect information from anyone under 18.

How we use your information

We use the information you share for one purpose: to respond to you and help connect you with appropriate, licensed treatment providers in Ohio. Specifically, we may use it to:

  • Contact you about your request and answer your questions;
  • Understand your needs and match you with suitable providers;
  • Share relevant details with a participating treatment provider so they can follow up with you about care;
  • Maintain the security and proper functioning of our site; and
  • Comply with applicable law.

How we share information

We never sell your personal information. We share it only in these limited situations:

  • With treatment providers. To connect you with care, we may share your contact details and the information you provided with one or more licensed, participating Ohio treatment providers. Calls you place to us may also be answered by or routed to participating providers.
  • With service providers. We use trusted vendors (such as website hosting and email delivery) who process information on our behalf and only as needed to provide their services.
  • For legal reasons. We may disclose information if required by law, or to protect the safety, rights, or property of you, us, or others.

How we protect your information

We use reasonable administrative and technical safeguards to protect the information you share, including encrypted connections (HTTPS) across our site. No method of transmission or storage is ever completely secure, so we cannot guarantee absolute security, but we take your confidentiality seriously.

Your choices

  • You can choose not to provide certain information, though it may limit our ability to help.
  • You can ask us to access, correct, or delete the information you've shared with us by contacting us using the details below.
  • You can ask us to stop contacting you at any time.

A note about health information

OhioFentanylDetox.com is a referral and information service, not a healthcare provider, and we are not a "covered entity" under HIPAA. Once you are connected with a licensed treatment provider, that provider's own privacy practices and HIPAA obligations will apply to the care relationship you form with them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Continued use of the site after changes means you accept the updated policy. Your use of this site is also governed by our Terms of Use.

Contact us

If you have questions about this Privacy Policy or want to access, correct, or delete your information, please reach out through our contact page or call (614) 245-9649. This site is owned and operated by The Promise Digital LLC.